Thank you for shopping with FUHENG YICHANG TRADING COMPANY LIMITED! We strive to provide fast and reliable shipping services to ensure your orders arrive in a timely manner. Please review our shipping policy below for detailed information about shipping options, delivery times, and fees.
1. Shipping Methods
We offer various shipping methods to accommodate our customers’ needs. Our available carriers include:
- USPS
- FedEx
- UPS
- DHL
- And other reliable carriers
At checkout, you will be able to select the shipping method that best suits your needs.
2. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. Shipping fees will be displayed at checkout before you confirm your order. For orders that qualify for free shipping promotions, the discount will be applied automatically at checkout.
3. Processing Time
Orders are processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times do not include shipping time.
4. Delivery Time
The estimated delivery time depends on the shipping method you choose and the destination of your order. Below are the general delivery time estimates:
- USPS: 5-10 business days
- FedEx: 3-7 business days
- UPS: 3-7 business days
- DHL: 3-7 business days
Please note that these are estimated times and delays may occur due to unforeseen circumstances, including weather conditions, customs processing, or carrier delays.
5. International Shipping
We offer international shipping to various countries. International shipping times and fees vary depending on the destination. Customs duties and taxes may apply depending on your country’s regulations and are the responsibility of the customer.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the respective carrier’s website. Please allow 24-48 hours for tracking information to update.
7. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. Additionally, there may be certain restrictions on shipping to specific countries or regions based on the shipping carrier’s policies or local regulations.
8. Lost or Stolen Packages
FUHENG YICHANG TRADING COMPANY LIMITED is not responsible for lost, stolen, or damaged packages once they have been confirmed as delivered by the shipping carrier. If you experience any issues with your shipment, please contact the carrier directly using the provided tracking number. We recommend you provide a secure delivery address to avoid such issues.
9. Shipping Address
Please ensure that the shipping address entered at checkout is correct. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
10. Customer Service
If you have any questions or need assistance with your order, please contact our customer service team at [email protected]. We are happy to help with any shipping-related inquiries.
Thank you for choosing FUHENG YICHANG TRADING COMPANY LIMITED. We appreciate your business and aim to provide you with the best shipping experience possible.